Orders & Gifting

How can I change or cancel my order?

No hard feelings. If you wish to cancel or change your order, please contact us immediately at we@thecollective.ph so we can process your request before your order is shipped.

Can I send my order as a gift?

Sharing the gift of healthy skin is always something we can get behind.

To send your order as a gift, write your message in the note area during your checkout and include the receiver’s delivery details (name, address, and contact number).

How do your gift cards work?

A unique GC code will be sent through the customers’ email. The code can be used once upon checkout.

Thoughtfully Curated

Products selected with you specifically in mind.


For all shades, shapes, genders, sexualities, and ethnicities.

Skin-Type Focused

Specialized routines for individual skin types & concerns.

FDA Approved

100% compliant with the Philippine FDA for your utmost safety.