Information You Provide to Us
When using the Site or registering for and creating an account, we receive and store information you enter or provide to us, which may include, but is not limited to, your name, billing address, shipping address, email address, phone number, and for potential thecollective.ph loyalty or rewards members also gender, birthdate, and any other information you provide. When you submit or post information to the Site for public display, including personal data such as your name, photos, comments, reviews, and any other information you choose to post, we receive and store that public information. As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our Site, we may use your information to:
- Communicate with you;
- Contact you via telephone or email;
- Identify our users;
- Administer and provide our Site and customer support per your request;
- Personalize our Site for you;
- Improve and develop our Site;
- To track your rewards and allow you to redeem them across our brands;
- Enforce the terms and conditions of our Site;
If you have not opted out of marketing, communicate with you about products, services, promotions, events and other news and information we think will be of interest to you; or provide third parties with statistical and transactional information about our users (but those third parties will not be able to identify any individual user from that information).
Information Collected Automatically
When you use the Site, we automatically receive and record information on our server logs from your browser or mobile platform, including your location, URL, IP address, the page you requested, use information regarding your use of the Site, browser information, and any other data that is tied to such information as well as information collected through cookies.
Cookies and Similar Technologies
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
As it is in our legitimate interests to process your data to provide effective services and useful content to you we collect this data in order to:
- Personalize our Site to ensure content from our Site is presented in the most effective manner for you and your device;
- Monitor and analyze trends, usage and activity in connection with our Site and services to improve our Site;
- Monitor customer transaction frequency, products bought, viewed and favorited to personalize and improve content for our customers;
- Administer our Site, including the website, and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis;
- Keep our Site safe and secure; and
- Measure and understand the effectiveness of the content we serve to you and others.
Payment and shipping information
When you purchase a product from our Site, we collect your name, billing address, email address, and payment card information in order to process your payment. We also collect your shipping address and
contact details in order to ship the product to you. We process this data to perform our contract with you. You may choose to provide us with another person’s e-mail address or social network profile information so we can invite that person to create an account on the Site and become your friend. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person’s e-mail address, you represent to us that you have obtained the consent of the person concerned with respect to such disclosure to us of their personal information. We may disclose such information if required to do so in order to comply with legal process, as described below.
