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When using the Site or registering for and creating an account, we receive and store information you enter or provide to us, which may include, but is not limited to, your name, billing address, shipping address, email address, phone number, and for potential thecollective.ph loyalty or rewards members also gender, birthdate, and any other information you provide. When you submit or post information to the Site for public display, including personal data such as your name, photos, comments, reviews, and any other information you choose to post, we receive and store that public information. As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our Site, we may use your information to:
If you have not opted out of marketing, communicate with you about products, services, promotions, events and other news and information we think will be of interest to you; or provide third parties with statistical and transactional information about our users (but those third parties will not be able to identify any individual user from that information).
When you use the Site, we automatically receive and record information on our server logs from your browser or mobile platform, including your location, URL, IP address, the page you requested, use information regarding your use of the Site, browser information, and any other data that is tied to such information as well as information collected through cookies.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
As it is in our legitimate interests to process your data to provide effective services and useful content to you we collect this data in order to:
Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Thecollective.ph, our customers, or others. We may share personal information in the event of a corporate sale, merger, acquisition, joint venture, reorganization, divestiture, dissolution, liquidation, or similar event.
We take precautions to protect your information. We use a variety of security measures designed, under a risk-based approach, to ensure the confidentiality of your information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information transmitted to us. We retain personal information only for as long as necessary to fulfill the stated purposes for which the personal information was collected or otherwise processed and thereafter only for legitimate purposes or legal requirements. You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties. And do not share your password with anyone—especially anyone claiming to work with us. We would never contact you and ask for your password—ever.
You can access and update most of your account information on our Site by logging into your account. You may opt out of receiving certain future email communications from us by clicking on the unsubscribe link at the bottom of emails you receive from us. We will use commercially reasonable efforts to process such requests in a timely manner. You cannot opt out of receiving transactional emails or communications related to your account with us. You may also contact us at the email provided in this Privacy Notice.
Any of The Collective's marketing collaterals such as photos, videos, product and brand descriptions must not be taken and used on alternative social media or websites.
Our Privacy Policy may change from time to time and all updates will be posted on this page.
You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at we@thecollective.ph.
