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Shipping Policy

How much is shipping?

The shipping cost is calculated by our logistics partner, LBC.

When will my order ship?

Thecollective.ph orders are typically processed within 1-2 business days, (we don't ship on weekends or public holidays). Orders placed by 1 PM Monday through Friday will be processed the same day. Then, it’s off to our shipping carriers. Once our courier accepts and scans your package, the tracking information sent via email will be updated and give an ETA on when you can expect your package to arrive.

When will my order arrive?

Next day delivery for Metro Manila, 2-3 days for major city hubs and 7-12 days for more remote parts of the Philippines. Please note, with COVID restrictions we have noticed some slight shipping delays, these are shipping times are estimates.

 

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  • Shop
    • SHOP ALL
      • Face
      • Body
      • Hair
      • Gift Card
      • Sale
    • SKIN TYPE
      • Balanced
      • Dry
      • Oily
      • Sensitive
      • Combination
    • EXCLUSIVES
      • Alder New York
      • Evenprime
      • Faace
      • Kansoskin
      • Pestlo
      • The Collective
      • Explore More
  • Face
    • PRODUCT TYPE
      • Cleansers
      • Exfoliants
      • Toners and Essences
      • Serums
      • Moisturizers
      • Masks
      • Sun Care
      • Face Oils
      • Face Tools
    • SKIN TYPE
      • Balanced
      • Dry
      • Oily
      • Sensitive
      • Combination
    • TEXTURE
      • Gel
      • Cream
      • Liquid
  • Body
    • Body Wash
    • Body Soap
    • Body Scrub
    • Body Lotion
    • Sun Care
    • Personal Care
    • Body Tools
  • Hair
    • Shampoo
    • Conditioner
    • Hair Tools
  • Brands
    • Alder New York
    • Aivee Skin
    • Anessa
    • Avene
    • Dermtropics
    • Evenprime
    • Faace
    • Firsthand Supply
    • For Keeps
    • Gem
    • Goto Beauty
    • Innisfree
    • Kansoskin
    • Laneige
    • Mount Lai
    • Nala
    • Naturally Drenched
    • Pestlo
    • Scarlet
    • The Collective
  • Community
  • Skin Quiz
  • Club Collective
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