Payment

What payment methods do you accept?

We accept payments done through credit cards, GCash, and bank deposits (BUX).

If you would like to send your payment through a different method, we are happy to help your request. Just send us a message at we@thecollective.ph or on Instagram (@thecollective) and we’ll take care of the rest.

Do you accept Cash on Delivery payments?

Unfortunately, we do not accept COD payments.

Please bear with us as we’re still looking for the best way to make this happen without sacrificing the wellbeing of our delivery drivers.

Is it safe to use my credit card?

Definitely! We never store your credit card information on our servers. Your data is encrypted and safely transmitted through a 128-bit Secure Socket Layer (SSL) provided by our banking partner, Union Bank of the Philippines.

What if I didn’t send my BUX proof of payment on time?

No problem. You can still send your proof of payment at we@thecollective.ph and we’ll ship your order on the next business day.

Take note that for the safety of both parties, we will not ship out your order until your payment has been confirmed by our fulfillment team.